Sam Lloyd September 5th Foundations
Every business is a brand, no matter how big or small they are
Good branding = connections, bad branding = missed opportunities
We specialize in transforming law firms into superstar brands
Every business is a brand, whether you’re a divorce lawyer in Indianapolis or a tech giant in Silicon Valley.
There’s a common misconception that only household names and huge international companies are somehow “allowed” to be brands.
This couldn’t be further from the truth.
“A brand is the set of expectations, memories, stories and relationships that…account for a consumer’s decision to choose one product or service over another. If the consumer…doesn’t pay a premium, make a selection or spread the word, then no brand value exists for that consumer.”
Seth Godin
A business owner who doesn’t consider their business to be a “brand” will never be as successful as one who embraces the ideas of shared expectations, stories, memories and (most importantly) the relationships your customers crave and expect from working with you.
Some people get hung up on the visual side of branding.
While branding is the overall package when it comes to leaving an impression on your customers, visual identity is a smaller (though important) aspect of branding as a whole.
Most small to medium-sized law firms we see have a poor visual identity. Oftentimes, that identity is either nonexistent, uninspired, misses the mark, or it’s inconsistent.
If that sounds like you, don’t take it as an insult—if your firm has an identity you’d describe as “needing a bit of TLC,” that just means you have a lot of room for growth.
The main point of building a solid brand is the concept of mindshare. Great branding and a consistent visual identity will make your firm easily identifiable and remembered.
So how do we accomplish that? First…
Your firm’s visual identity is built on tons of different factors, including but not limited to:
There are no copy-and-paste rules for creating a timeless, memorable brand—you just need to have experience (like us).
The key to creating a solid visual identity is to reinforce a customer’s expectations about your brand while simultaneously delivering an experience that will stick in their mind.
The firms that win the most business are the ones who create a real connection with their customers.
On the flipside, the law firms who violate or miss some (or all) of these visual components are the ones “leaving money on the table.”
It’s tough to just look at what other brands are doing right and then try to make the same designs, logos, color schemes, etc. work for your firm.
So instead of pointing out what other law firms are doing correctly, let’s talk about what we see people getting wrong—over and over again.
These mistakes will absolutely kill your brand, and correcting them is one of our top priorities with new clients.
Your logo needs to be simple and elegant, not flashy and intricate. Better to go with NO logo than one of those abstract logos that are better suited for a modern art exhibit than a professional website.
The best color schemes have a series of base darks and whites with one accent color. Many professional sites we see are just all over the place when it comes to colors.
Fonts matter. Picking the right fonts will make your firm stand out in a good way, but most law firms miss the boat. Ideally, all of your materials will have a unified font direction, from signs to marketing documents.
Graphics are easily digestible and help communicate with clients in a way that words sometimes can’t. Most law firms we see are using dated or even irrelevant graphics which can only hurt your identity.
It has never been easier to get high-quality photos, yet this is one area where law firms consistently fall short. The worst offenders are even using pictures that are totally irrelevant for their practice specialization.
For reference, this is what your firm could look like when you embrace pro-quality images for your site.
In general, most modern law firm sites simply don’t reach the level of quality and professionalism that clients expect from your practice. Sometimes it pays to have an expert give a second opinion.
We excel at giving small and medium-sized law firms blockbuster brands with the power to hit harder and reach more prospects.
That’s because:
If you’ve ever wanted your firm to look and feel like the Apple/Mercedes/Tesla of personal injury/workers comp/business/et cetera law, it’s time to get serious about branding and visual identity.
Your customers deserve the best, and we’re going to give it to them. If you still need help revamping your brand, contact us today and let’s get started.
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